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Grapevine Learning Support

Taking a course

For students

Signing in, enrolling, working through lessons, answering questions and seeing your results.

17 articles

  1. 1 Signing in to Grapevine Where to sign in, what to use as your username, and why your courses may live on more than one address. Also in Assistants Instructors Site admins Resellers Contributors
  2. 2 Signing in with an emailed link Have Grapevine email you a link that signs you in, instead of remembering a password. Also in Assistants Instructors Site admins Resellers Contributors
  3. 3 When you cannot sign in The five reasons sign-in fails, in the order they are worth checking. Also in Assistants Instructors Site admins Resellers Contributors
  4. 4 Your profile, and what other people see Your name, photo and biography, and which of them other people on a course can see. Also in Assistants Instructors Site admins Resellers Contributors
  5. 5 Changing your email address or password Setting a new password, changing the address you sign in with, and why the second one matters more than it looks. Also in Assistants Instructors Site admins Resellers Contributors
  6. 6 Finding a course to take Browsing and searching what is on offer, and why a course you were told about might not be listed.
  7. 7 Enrolling yourself in a course How to join a course that is open to anyone, and what the four reasons are that an Enroll button might not appear.
  8. 8 Paying for a course What happens when a course has a price, what Grapevine stores, and what to do if a payment seems to have gone wrong.
  9. 9 Using an invitation link What an invitation link is, how to use one, and what to do when it will not work.
  10. 10 What My Courses shows you Your own list of courses, what the progress figures mean, and why a course might be missing from it.
  11. 11 Working through a lesson How the lesson player works, how to move between lessons, and when a lesson counts as done.
  12. 12 A course that opens in stages Why part of a course is locked, when it opens, and what "you're up to date" means.
  13. 13 Answering questions The six kinds of question, how each is answered, and what happens after you submit.
  14. 14 How your answers are marked Which questions mark themselves, which wait for a person, and exactly how forgiving each one is.
  15. 15 How your progress is counted What makes a lesson complete, why the total counts lessons you cannot open yet, and what "up to date" means.
  16. 16 Seeing your results Where your points appear, what "waiting to be graded" means, and what to do if you think a mark is wrong.
  17. 17 Finishing a course What counts as finished, what happens afterwards, and whether you can go back.