Grapevine Learning Support

Need to create a new copy of your course for a new group of instructors or students?  Very simple:

• If you have the ability to create a course for your organization, go to the All Courses page.
• Click on the Create a Course button and select Copy a Course from the drop-down menu.
• Enter your new course name and select the course you would like to copy.  Click Submit.
• The course you selected will now be copied and you will be taken to the screen where you can edit the course.

There are a couple of things to keep in mind when copying a course:

First, none of your enrollments or results from the previous course will be copied.  Only the course content including the units, unit pages, and page elements, along with the settings for the course will be copied.

These courses are now separated.  If you make a change to one of the courses, including the content or the course settings, those changes do not propagate to the other course.

If you want to have an open-ended response as part of an assessment to see what your students understand, essay questions are the way to go.  However, before you assign an essay question, keep in mind that you will need to review and score the student answers, as well as optionally give them feedback on their response.  If that sounds like what you want, here is how you can do it.

On any Unit Page, click Create Page Element and select Essay Question.

Now you can simply enter the question that you want to ask.

Save the question and now both you and your students will see this question on the page.

Once the student answers the question, you will need to grade their answer within the results.  You can review their answer by clicking on the student’s score for the unit and finding their answer there.

Now, you can do two things.

1. Give credit, or not, for their response.  If you give credit for the response, you are assigning points to the student for their answer.  If you do not give credit, you are giving no points for their answer.
2. Provide a comment as feedback to the student.

To give credit for the response, select your desired option from Response Credit.  Depending on the option you select, the border around the answer will either turn green or red.

You can also, optionally, add comments as feedback to the student.  Click the Add Comments button to enter your comments.  Please note that these comments will be displayed back to the student.

Once you submit those comments, those will now be displayed on the student’s page.

If you have forgotten your password, you can follow these steps to create a new password to log in and continue working in your learning site.

First, click on the Login link in the upper-right-hand corner and you will see the Login modal pop up.

Click on the Forgot your password? link and you will be taken to a modal where you can enter your username.  Your username is the same as your email address within the learning system.

Once you enter your username / email address, then you will receive a confirmation message.  As it says, you should now go to your email and find the email that the system has sent to you.

The email sent looks similar to this one.  Click on the Reset Password button.

The system will generate a new, randomized password for you.  Copy and save this new password for future reference and then click Save New Password.

Your new password will be saved.  Click the Login Now button to go to the login modal to get started.

Log in with your new password!

Grapevine Learning allows you to charge for your enrollments.  We use Stripe to handle all of our credit card transactions, so you will need a Stripe account and then you will need to connect your learning site to your Stripe account.

Stripe Fees

Stripe has a simple pricing model, taking a relatively small fee for each transaction, a standard practice in the credit card processing industry.  You can read more about the Stripe credit card processing fee structure on their website.

Grapevine Learning Fee Structure

There are three different ways that you can use Grapevine Learning for your courses:

1. Free.  If you make your courses free and available for anyone to enroll, you can use Grapevine Learning for free.  Grapevine Learning will not charge you, nor your students for any course where the course content is freely available to anyone on the internet.
2. $5 per enrollment, charged to each student.  When you charge a fee for your course and set your Enrollment Type for the course to “Anyone”, this will allow students to sign up for your course, paying with a credit card to access your course content.  When the student completes the online credit card transaction, a $5 fee will automatically be taken from the transaction and deposited to Grapevine Learning.  The details of doing this are covered below.
3. $5 per enrollment, charged to your credit card.  This feature is available when you have put a credit card on file with Grapevine Learning.  When you charge a fee for your course and set your Enrollment Type for the course to “Manual”, instructors in the course or an administrator on your site will be able to enroll students in the course manually.  Each day, the system will then charge the credit card on file $5 for each student enrolled.  The details of doing this will be covered in a separate post.

Getting Started

Before you will be able to enter a price for your course, you will be required to connect your learning site to your Stripe account.  Connecting your site to your Stripe account will allow you to begin processing credit card transactions.  Click on the Edit button for the course where you would like to charge for access to your course and a modal will display.  Within the modal, you will see a button that says Connect with Stripe.  It will look like this within the Price area:

If you have a Stripe account already

When you click the button, you will be taken to the Stripe site.  If you already have an account, you can log in to identify your account.  Click the Sign in link.

And then enter your login information for your Stripe account.

Now that Stripe knows who you are, you can approve the link with your Grapevine Learning site.

If you do not yet have a Stripe account

If you do not already have an account, you can create a new account on the page that is displayed.  You will need to enter information related to you, your organization, your bank (for transfers of your funds to your bank account), and some other general information.

At the bottom of the account creation page, you will be able to approve access to your Stripe account:

Once you have successfully approved the connection, you will be redirected back to your course and now, instead of seeing the Connect to Stripe button, you will be able to enter a price into the Price field.  Students will now be charged the fee that you have entered to access your course.

Security

Grapevine Learning does not store any credit card information, neither for you as the owner of the site, nor for any of your students.  Instead, each time a credit card transaction is attempted, a code is created by Stripe that represents the card and that code is used to represent the card in the transaction.  Grapevine Learning stores the code that represents the card for site owners, but that code can only be decrypted and understood by Stripe.  You can learn more about e-commerce and credit card security on the Stripe website:

• Security at Stripe
• Integration Security Guide